Technical support prices

Tariff plan «M»

Includes:

  • phone and ICQ consultations by responsible person of «SAMO-Soft» company;
  • updates of «SAMO-incoming» program and «online-booking» module during the whole support period. No often than one time per quarter;
  • correction of errors during the whole support period;
  • database serving (deleting of an irrelevant data one time per year).

The prices of «M» tariff plan:

Number of   
workstations
Price per month, EURO
«SAMO-incoming» «SAMO-incoming» + «online-booking»
5 250 400
10 450 650
15 600 800
> 15 1500 2000

Additional services prices:
Service Price, EURO
Developments of «SAMO-incoming» program according to a customer requirements specification (more than 10 person/hour), 1 person/hour 40
Developments of «online-booking» module according to a customer requirements specification (more than 10 person/hour), 1 person/hour 40


Tariff plan «L»

Intended for companies, which actively use «SAMO-incoming» program or «SAMO-incoming» program + «online-booking» module

Includes:

  • phone and ICQ consultations by responsible person of «SAMO-Soft» company;
  • monthly developments of «SAMO-incoming» program, but no more than 10 hours per month;
  • monthly developments of «online-booking» module, but no more than 5 hours per month;
  • updates of «SAMO-incoming» program and «online-booking» module during the whole support period. No often than one time per month;
  • correction of errors during the whole support period;
  • consultations during a company technological process planning;
  • diagnostics of servers productivity slowdown of «SAMO-incoming» program + «online-booking» module;
  • database serving (deleting of an irrelevant data one time per year).

The prices of «L» tariff plan:

Number of    
workstations
Price per month, EURO
«SAMO-Incoming» «SAMO-Incoming» + «online-booking»
5 500 700
10 700 950
15 900 1200
> 15 2000 2500

Additional services prices:

Service Price, EURO
Developments of «SAMO-incoming» program according to a customer requirements specification (more than 10 person/hour), 1 person/hour 35
Developments of «online-booking» module according to a customer requirements specification (more than 10 person/hour), 1 person/hour 35