Tariffs for technical support of SAMO-incoming

Support variant "M"

Includes:

  • receiving consultations by phone and ICQ by the responsible employee of the company;
  • update SAMO-incoming and online booking module (if included in the accompaniment) during the whole period of escort, but not more often than once a quarter;
  • correction of errors during the whole period of support;
  • maintenance of the database.(Deleting irrelevant data, once a year)

The cost of the support variant "M" is:

amount
workers
stations
Cost per month, EURO
SAMO-incoming SAMO-incoming + online booking module
5 250 400
10 450 650
15 600 800
20 800 1000
indefinitely on request

The cost of additional services is:

Service Cost, EURO
Improvements in accordance with the customer's specification for SAMO-incoming, 1 person / hour 40
Improvements in accordance with the customer's specification for the online booking module, 1 person / hour 40


Support variant "L"

Designed for companies that actively use SAMO-incoming or SAMO-incoming + online booking module

Includes:

  • receiving consultations by phone and ICQ by the responsible employee of the company;
  • monthly updates of SAMO-incoming for no more than 10 hours per month;
  • monthly updates and settings of the online booking module at the rate of no more than 5 hours per month;
  • Update SAMO-incoming and online booking module during the whole period of escort, but not more often than once a month;
  • correction of errors during the whole period of support;
  • consultations in planning the technological process of the company;
  • Diagnostics of performance degradation of SAMO-incoming + online-reservation servers;
  • maintenance of the database (removal of irrelevant data, once a year.);

The cost of the support variant "L" is:

amount
workers
stations
Cost per month, EURO
SAMO-incoming SAMO-incoming + online booking module
5 500 700
10 700 950
15 900 1200
Unlimitedly 2000 2500

The cost of additional services is:

Service Cost, EURO
Improvements in accordance with the customer's TOR for SAMO-incoming (over 10 people / hour), 1 person / hour 35
Improvements in accordance with the customer's TOR for the online booking module (over 5 people / hour), 1 person / hour 35

Request for presentation SAMO-incoming