Tariffs for technical support of SAMO-tour



Basic prices for services

Services provided free of charge:

  • receiving consultations on issues that have no answers in the documentation ;
  • correction of errors detected within 90 days from the date of purchase or update of the product.

The cost of additional services is:

Service Cost, rub
Receiving Online-consultations through the Customer's personal cabinet, having answers in the documentation, 1 hour 3 300
Improvements in accordance with the customer's specification, 1 person / hour 4,500
Update the PC "SAMO-tour" and the system "Online-reservation."
Attention!Updating PC "SAMO-tour" without updating the system "Online-reservation" is impossible.
50% of the total price
Correction percentage for each year without updating the system.Calculated by the number of years since the last update. + 5% (of the total cost for each year)
Package "Developer-15. Forms, reports."(15 hours) 50,000
Package "Developer-30. Forms, reports."(30 hours) 85,000
Package "Developer-50. Forms, reports."(50 hours) 110,000


Maintenance tariff "CONTACT"

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • correction of errors during the whole period of support;
  • publication of prices in the search and booking system "Andromeda" .

The cost of the accompanying version of "CONTACT" is - 180 000 rubles per year .

The cost of additional services is:

Service Cost, rub
Improvements in accordance with the customer's specification, 1 person / hour 2 800
Update the PC "SAMO-tour" and the system "Online-reservation."
Attention!Updating PC "SAMO-tour" without updating the system "Online-reservation" is impossible.
25% of the total price

For the conclusion of the maintenance contract it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of updating when signing an agreement for maintenance under the "CONTACT" tariff is 35% * of the current cost of the system.
__________________
(*) In case of early termination of the support contract at the initiative of the Customer, the Customer undertakes to pay to the Contractor 15% of the current cost of the system.



Maintenance rate "CLIENT" (Ex. "M")

Designed for companies that use the PC "SAMO-tour" or PC "SAMO-tour" + "Online-reservation" system

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • creating a knowledge base for technical support;
  • updating the PC "SAMO-tour" and the system "Online-reservation" during the whole period of escort, but not more often than once in 3 months ;
  • correction of errors during the whole period of support;
  • access to the function "Background calculation of price lists according to the schedule" ;
  • access to the function "Background removal from the catalog of prices on a schedule" ;
  • access to the function "Dynamic pricing (price list price audit)" ;
  • access to the module "XML-Gateway of the tour Operator" ;
  • access to the function "Online booking for individuals (B2C)" with a private office for tourists;
  • access to the function "sending SMS messages to tourists or agencies";
  • maintenance of the database (removal of irrelevant data, once a year.);
  • publication of prices in the search and booking system "Andromeda" ;
  • one robot sending emails to agents and tourists (to the customer's choice).

The cost of the accompanying option "CLIENT" is:

Number of workstations Cost per month, rub.
from 1 to 9 30 000
from 10 to 14 35,000
15 to 19 47 000
from 20 to 30 59,000
31 to 49 74 000
from 50 to 99 89 000
from 100 to 149 112,000
more than 150 123,000

The cost of additional services is:

Service Cost, rub
Improvements in accordance with the customer's specification, 1 person / hour 2 500
One SMS message According to the tariffs of the SMS Center

For the conclusion of the contract of support under the tariff "CLIENT" it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of updating when entering into an escort contract under the "CLIENT" tariff is 30% * of the current cost of the system.
__________________
(*) In the event of early termination of the support contract at the initiative of the Customer, the Customer undertakes to pay to the Executor 30% of the current cost of the system.



Maintenance fee "PARTNER" (Ex. "L")

Designed for companies that actively use the PC "SAMO-tour" or PC "SAMO-tour" + "Online-reservation" system.

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • completion of the PC "SAMO-tour" and the system "Online-reservation" at the rate of 15 hours per month.Unused watches are not saved;
  • updating the PC "SAMO-tour" and the system "Online-reservation" during the whole period of escort, but not more often than once a month;
  • correction of errors during the whole period of support;
  • consultations in planning the technological and business processes of the company;
  • Diagnostics of performance degradation of PC servers "SAMO-tour" + "Online-reservation";
  • access to the function "Background calculation of price lists according to the schedule" ;
  • access to the function "Background removal from the catalog of prices on a schedule" ;
  • access to the function "Dynamic pricing (price list price audit)" ;
  • access to the module "XML-Gateway of the tour Operator" ;
  • access to the function "Online booking for individuals (B2C)" with a private office for tourists;
  • access to the function "sending SMS messages to tourists or agencies";
  • maintenance of the database (removal of irrelevant data, once a year.);
  • publication of prices in the search and booking system "Andromeda" ;
  • 3 robots sending emails to agents and tourists (at the customer's choice).

The cost of the accompanying variant "PARTNER" is:

Number of workstations Cost per month, rub.
from 1 to 9 48 000
from 10 to 14 53 000
15 to 19 66 000
from 20 to 30 82,000
31 to 49 95,000
from 50 to 99 123,000
from 100 to 149 135 000
more than 150 155 000

The cost of additional services is:

Service Cost, rub
Improvements in accordance with the customer's TOR (over included), 1 person / hour 2,000
SMS message According to the tariffs of the SMS Center

For the conclusion of the contract of support under the tariff "PARTNER" it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of renewal when concluding an agreement of support under the tariff "PARTNER" is 30% * of the current cost of the system.
__________________
(*) In the event of early termination of the maintenance contract at the initiative of the Customer, the Customer undertakes to pay to the Executor 25% of the current value of the system.



Maintenance rate "BOSS" (Ex. "XXL")

Designed for companies that use the entire product line, integrated among themselves.

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • 160 hours for development (formation of TK, completion of the PC "SAMO-tour", finalization of online booking system);
  • updating the PC "SAMO-tour" and the system "Online-reservation" during the whole period of support;
  • correction of errors during the whole period of support;
  • planning of the company's technological and business processes;
  • Diagnostics of performance degradation of PC servers "SAMO-tour" + "Online-reservation";
  • access to the function "Background calculation of price lists according to the schedule" ;
  • access to the function "Background removal from the catalog of prices on a schedule" ;
  • access to the function "Dynamic pricing (price list price audit)" ;
  • access to the module "XML-Gateway of the tour Operator" ;
  • access to the function "Online booking for individuals (B2C)" with a private office for tourists;
  • access to the function "sending SMS messages to tourists or agencies";
  • maintenance of the database (removal of irrelevant data, once a year.);
  • publication of prices in the search and booking system "Andromeda" ;
  • robots sending emails to agents and tourists (to the customer's choice).

The cost of the escort option "BOSS" is 380 000 rubles per month.

The cost of additional services is:

Service Cost, rub
SMS message According to the tariffs of the SMS Center

For the conclusion of the support agreement for the "BOSS" tariff it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of updating when entering into an escort agreement under the "BOSS" tariff is 20% * of the current cost of the system.

Request for presentation SAMO-tour