SAMO-touragent
is necessary tool for travel agencies

These functions will give you the opportunity to not take your customers about new promotions and special offers, provide information about changes made to applications, gather reviews and send out compliments.

In SAMO-touragent, you can add a client, find a tour for him, book, accept payment, prepare documents, send a rest, get feedback on the trip.

Even a not very large agency alone or with our help can introduce and use all the professional tools. Automate the travel agency in all areas: working with customers, sales, marketing and finance, but most importantly, that all this will allow you to monitor and analyze key indicators and draw the right conclusions regarding further development.

You can easily look in the “Payments” section whether a customer has paid for the application and whether you have settled with your service providers. You may choose any currency to be displayed with a particular payment. The saved payment reports can be exported to the 1C accounting system. You will also have the option to import payment information from a bank’s register.

Thanks to the "Recreation" function, the customer card displays all information on previous orders, as well as the average cost of the services ordered by them.
This data will allow you to know more about the customer and offer something new based on his interests and budget.

For such companies there is an excellent solution - SAMO-touragent version of the client. The program, deployed in the cloud, is a practical and economical option, because excludes maintenance costs, the travel agency does not need a system administrator, most tasks are performed through those. support. You can also choose either full functionality, or simplified, depending on the needs of the business.

Due to the fact that the database stores information about all the trips of the client, you always know what he likes and can easily find what he likes. You will be able to tell the client about special offers or inform about changing the departure time using the built-in mailing list and, of course, never forget to congratulate him on his birthday!

It does not matter where the customer applied to your company - from landlords, forms on the site, email, online messenger, by phone or through social network. network - no contact will be lost, as they can all be downloaded and saved in the travel agent to continue communication with the client and bring the matter to the sale of the tour.

Networking agencies simply need a program for automation. SAMO-touragent will provide for this a wide range of opportunities. All the offices and legal entities of the company are clearly structured, each manager is attached to a specific office. Thanks to a well-thought-out structure and its elementary configuration, it is very easy to analyze the work of both individual employees, offices, and the work of the entire company as a whole.

Know where your delivery people are and where they are going next at any given moment. Generate and print out to-do lists, and oversee their realization. Generate and print out to-do lists, and oversee their realization.

Make beautiful and informative offers with tours and send them to customers using SAMO-select, for each such contact in the Travel Agent itself, "communication with the client" is automatically created for further work with the tourist. After the tourist is determined, for any position from the selection in one click in the program you can create a full-fledged application.

In the travel agency itself, you can filter out customers that have not been contacted since a certain date (for example, last year). The report displays a list of contacts of tourists with the topic of the last treatment and contacts. Our clients use the data of this report for returning customers, exchanging clients between managers, finding out the reasons for refusing to work with you, recruiting new clients for the customer base.

Attach individual supplementary information to applications and extend spreadsheets using additional individual cells.

Основное преимущество программы – использование единой базы данных для хранения информации. Таким образом, все сотрудники: будь это менеджеры, бухгалтер или руководитель, имеют возможность работать с информацией вместе.

Now you can generate a report about the efficiency of advertisement based on ad sources, allowing you to choose an optimal promotional strategy.

If you have a large flow of standard requests and you are focused on package tours, managers can 3 times faster make an application using the Lite version. Look at the video, it's really very fast!

Remove this report after qualitative changes in the work (for example, the introduction of scripts, work with new advertising sources, connect IP telephony). Build "Funnel" for different managers, look for their weaknesses and strengths, conduct training. Look for "narrow" places, on which many customers are lost, eliminate the causes of "dumps" and again shoot the report.

Identify the preferences of a tourist, pick up a suitable option for him, arrange an application and book a tour. You see the information on each sale separately and on the sales volume of the company as a whole: taking into account the individual conditions of work with the tour operator and the client's personal discount.