Support variant "M"
Includes:
- receiving consultations by support system with responsible employee of the company;
- update SAMO-incoming and online booking module (if included in the accompaniment) during the whole period of escort, but not more often than once a quarter;
- correction of errors during the whole period of support;
- maintenance of the database.(Deleting irrelevant data, once a year)
The cost of the support variant "M" is:
| amount workers stations |
Cost per month, EURO | |
|---|---|---|
| SAMO-incoming | SAMO-incoming + online booking module | |
| 5 | 400 | 600 |
| 10 | 600 | 800 |
| 15 | 800 | 1000 |
| 20 | 1000 | 1500 |
| indefinitely | on request | |
The cost of additional services is:
| Service | Cost, EURO |
|---|---|
| Improvements in accordance with the customer's specification for SAMO-incoming, 1 person / hour | 50 |
| Improvements in accordance with the customer's specification for the online booking module, 1 person / hour | 50 |
Support variant "L"
Designed for companies that actively use SAMO-incoming or SAMO-incoming + online booking module
Includes:
- receiving consultations by support system with responsible employee of the company;
- monthly updates of SAMO-incoming for no more than 10 hours per month;
- monthly updates and settings of the online booking module at the rate of no more than 5 hours per month;
- Update SAMO-incoming and online booking module during the whole period of escort, but not more often than once a month;
- correction of errors during the whole period of support;
- consultations in planning the technological process of the company;
- Diagnostics of performance degradation of SAMO-incoming + online-reservation servers;
- maintenance of the database (removal of irrelevant data, once a year.);
The cost of the support variant "L" is:
| amount workers stations |
Cost per month, EURO | |
|---|---|---|
| SAMO-incoming | SAMO-incoming + online booking module | |
| 5 | 600 | 800 |
| 10 | 800 | 1200 |
| 15 | 1000 | 1500 |
| Unlimitedly | 2500 | 3000 |
The cost of additional services is:
| Service | Cost, EURO |
|---|---|
| Improvements in accordance with the customer's TOR for SAMO-incoming (over 10 people / hour), 1 person / hour | 40 |
| Improvements in accordance with the customer's TOR for the online booking module (over 5 people / hour), 1 person / hour | 40 |
