Tariffs for technical support of SAMO-tour



Basic prices for services

Services provided free of charge:

  • receiving consultations on issues that have no answers in the documentation ;
  • correction of errors detected within 90 days from the date of purchase or update of the product.

The cost of additional services is:

Service Cost, rub
Receiving Online-consultations through the Customer's personal cabinet, having answers in the documentation, 1 hour 3 300
Improvements in accordance with the customer's specification, 1 person / hour 4,500
Update the PC "SAMO-tour" and the system "Online-reservation."
Attention!Updating PC "SAMO-tour" without updating the system "Online-reservation" is impossible.
50% of the total price
Correction percentage for each year without updating the system.Calculated by the number of years since the last update. + 5% (of the total cost for each year)
Package "Developer-15. Forms, reports."(15 hours) 50,000
Package "Developer-30. Forms, reports."(30 hours) 85,000
Package "Developer-50. Forms, reports."(50 hours) 110,000


Maintenance rate "CLIENT" (Ex. "M")

Designed for companies that use the PC "SAMO-tour" or PC "SAMO-tour" + "Online-reservation" system

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • creating a knowledge base for technical support;
  • updating the PC "SAMO-tour" and the system "Online-reservation" during the whole period of escort, but not more often than once in 3 months ;
  • correction of errors during the whole period of support;
  • access to the function "Background calculation of price lists according to the schedule" ;
  • access to the function "Background removal from the catalog of prices on a schedule" ;
  • access to the function "Dynamic pricing (price list price audit)" ;
  • access to the module "XML-Gateway of the tour Operator" ;
  • access to the function "Online booking for individuals (B2C)" with a private office for tourists;
  • access to the function "sending SMS messages to tourists or agencies";
  • maintenance of the database (removal of irrelevant data, once a year.);
  • publication of prices in the search and booking system "Andromeda" ;
  • one robot sending emails to agents and tourists (to the customer's choice).

The cost of the accompanying option "CLIENT" is:

Number of workstations Cost per month, rub.
from 1 to 9 45 000
from 10 to 14 55 000
from 15 to 19 65 000
from 20 to 30 85 000
from 31 to 49 100 000
from 50 to 75 117 000
from 76 to 100 130 000
from 100 500 per WS in excess of 100 WS

The cost of additional services is:

Service Cost, rub
Improvements in accordance with the customer's specification, 1 person / hour 3 500
One SMS message According to the tariffs of the SMS Center

For the conclusion of the contract of support under the tariff "CLIENT" it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of updating when entering into an escort contract under the "CLIENT" tariff is 30% * of the current cost of the system.
__________________
(*) In the event of early termination of the support contract at the initiative of the Customer, the Customer undertakes to pay to the Executor 30% of the current cost of the system.



Maintenance fee "PARTNER" (Ex. "L")

Designed for companies that actively use the PC "SAMO-tour" or PC "SAMO-tour" + "Online-reservation" system.

Includes:

  • Receiving Online-consultations through the Customer's personal office;
  • completion of the PC "SAMO-tour" and the system "Online-reservation" at the rate of 15 hours per month.Unused watches are not saved;
  • updating the PC "SAMO-tour" and the system "Online-reservation" during the whole period of escort, but not more often than once a month;
  • correction of errors during the whole period of support;
  • consultations in planning the technological and business processes of the company;
  • access to the function "Background calculation of price lists according to the schedule" ;
  • access to the function "Background removal from the catalog of prices on a schedule" ;
  • access to the function "Dynamic pricing (price list price audit)" ;
  • access to the module "XML-Gateway of the tour Operator" ;
  • access to the function "Online booking for individuals (B2C)" with a private office for tourists;
  • access to the function "sending SMS messages to tourists or agencies";
  • maintenance of the database (removal of irrelevant data, once a year.);
  • publication of prices in the search and booking system "Andromeda" ;
  • robot sending emails to agents and tourists (at the customer's choice).

The cost of the accompanying variant "PARTNER" is:

Number of workstations Cost per month, rub.
from 1 to 9 60 000
from 10 to 14 70 000
from 15 to 19 80 000
from 20 to 30 100 000
from 31 to 49 120 000
from 50 to 75 140 000
from 76 to 100 155 000
from 100 575 per WS in excess of 100 WS

The cost of additional services is:

Service Cost, rub
Improvements in accordance with the customer's TOR (over included), 1 person / hour 3,300
SMS message According to the tariffs of the SMS Center

For the conclusion of the contract of support under the tariff "PARTNER" it is necessary to update the PC "SAMO-tour" and the system "Online-reservation" in advance.
The cost of renewal when concluding an agreement of support under the tariff "PARTNER" is 30% * of the current cost of the system.
__________________
(*) In the event of early termination of the maintenance contract at the initiative of the Customer, the Customer undertakes to pay to the Executor 25% of the current value of the system.

Request for presentation SAMO-tour